FAQ’s
We localize our physical games into Spanish and English. We recommend checking each product description to see the available languages.
Yes, our Mega 16-Bit games work on Mega Drive/Genesis consoles from all regions as well as compatible systems.
Product prices are shown on each individual product page.
Payment is made using the methods available on the website: card, PayPal, etc.
Payment is processed at the time of purchase using the available payment methods on our website.
Shipping costs and any applicable payment processing fees are displayed before you complete your purchase.
Customers are responsible for any import taxes, customs duties, or other fees that may apply in their country.
Once your order has been shipped, you will receive a tracking number to check the status of your delivery.
The estimated delivery time is between 7 and 14 days, depending on the destination. Please note that these timeframes are approximate.
If you purchase a pre-order game together with an in-stock game in the same order, your order will be shipped once both games are available.
If you have your tracking number, you can check the status of your shipment.
If a long time has passed since the release date and you have not received an email from us, please contact us.
Yes, you have the right to withdraw from your purchase within 14 calendar days from receiving your order. The product must be in perfect condition and unopened.
The refund will be issued once we have received the product and verified its condition.
If the return is made at the customer’s request, they must cover the shipping costs. If there is an error in the shipment or the product is defective, we will cover the costs.
